Senior Data Scientist - Gen AI Disputes

Commonwealth Bank

Commonwealth Bank's Retail Banking Services team is committed to enhancing customer relationships through superior banking experiences backed by world-class systems. They seek a Senior Data Scientist to lead efforts in integrating Generative AI into self-service and streamlined dispute resolution processes within personal banking.

In this role you can expect to have the responsibilities:

• Design and develop Generative AI solutions to improve self-service dispute processes.
• Build and manage orchestration systems for transaction-level services.
• Collaborate with product, technology, and data science teams to meet business objectives.
• Mentor team members and foster an inclusive team culture.

This role comes with the following benefits:

• A diverse and inclusive workplace.
• Flexibility in work arrangements.
• Opportunities for professional development and growth.

This role requires you to have:

• Experience with Generative AI, Machine Learning, and cloud-based solutions.
• Proficiency in Python, R, SQL, TensorFlow, and PyTorch.
• Ability to collaborate across multidisciplinary teams.
• Strong understanding of version control, CI/CD pipelines, and containerization with Docker.

You would benefit from having:

• Experience with AWS or Azure cloud architecture.
• Familiarity with command line tools, Spark, and GenAI tools like LangChain and LangGraph.
• Ability to manage risks associated with data and models.

CommBank is committed to diversity and inclusion, promoting a work environment where varied ideas and perspectives thrive. Accessibility support is available for applicants who need assistance.