Data Analyst - PT (Retail Banking)

IMB Bank

IMB Bank, a prominent mutual financial institution, focuses on exceptional customer service and digital transformation. The Data Analyst role is pivotal in driving business performance, customer satisfaction, and product development. The selected candidate will join a dynamic and supportive team committed to innovation and improvement.

In this role you can expect to have the responsibilities:

• Compile, integrate, and analyze data from multiple sources including customer feedback and web analytics.
• Perform detailed analysis using statistical and analytical tools.
• Identify trends, patterns, and data anomalies to generate actionable insights.
• Develop and maintain dashboards and reports for diverse audiences.
• Collaborate with stakeholders to offer data-driven business solutions.
• Stay updated with emerging practices in data analysis and visualization.
• Support forecasting and scheduling to anticipate workload.
• Manage rostering and resource planning.

This role comes with the following benefits:

• Competitive remuneration.
• Wellbeing days.
• Product concessions.
• Paid parental leave.
• Purchased leave options.
• Study assistance.
• Investment in personal and professional growth.
• Supportive culture promoting inclusion and employee wellbeing.

This role requires you to have:

• Degree in data science, statistics, mathematics, computer science or related field.
• Experience in data analysis, ideally in a business environment.
• Proficiency in tools like Excel, SQL, Python, R, Tableau, Power BI.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Attention to detail and data accuracy.
• Teamwork and collaboration skills.
• Workforce management knowledge.

You would benefit from having:

• Curiosity and creativity in exploring data possibilities.

IMB Bank has a long-standing commitment to community support through substantial donations, enhancing community projects over many years.