Senior Data and Reporting Analyst

МетЛайф

MetLife, a global leader in financial services, partners with Hostplus to enhance member support through innovative insurance solutions. This role is crucial for using data to guide the HSECi team in strategic initiatives and customer experience enhancement, ensuring members' needs are prioritized. Join a team that strives for first-point resolution and comprehensive care.

In this role you can expect to have the responsibilities:

• Develop and design data models, reports, and dashboards to support business intelligence and performance tracking.
• Analyze large datasets to identify trends and opportunities for business optimization.
• Create predictive models to forecast customer behavior and improve strategic planning.
• Collaborate with various teams to understand data requirements and deliver insights.
• Ensure data integrity, governance, and implement quality management standards.
• Continuously improve data analysis and reporting processes.

This role comes with the following benefits:

• Comprehensive health and wellbeing programs.
• Life insurance benefits.
• Generous paid parental and specialized leave options.
• Car leasing options.
• Employee Assistance Program (EAP) and 360Health medical support.
• Volunteer leave and study assistance.

This role requires you to have:

• Expertise in data analysis and trend identification.
• Proficiency in predictive modeling.
• Strong skills in report and dashboard development.
• Exceptional problem-solving and analytical capabilities.
• Excellent communication skills for non-technical audiences.
• Technical proficiency in SQL, Python, or R.
• Collaborative team working capability.
• Knowledge of data governance and attention to detail in analysis.

You would benefit from having:

• Experience in the insurance or financial services industry.
• Bachelor’s Degree in Data Science, Statistics, or related field.

MetLife is recognized for its commitment to diversity and inclusivity, holding awards from Fortune magazine and the Diversity Council of Australia. The company operates in over 40 markets, being a leading entity in various regions including the United States, Latin America, Asia, Europe, and the Middle East.