Data Analyst

Service Stream

Service Stream is offering a crucial role as a Data Analyst, focusing on supporting the Field Operations Metro through efficient job data management. This position collaborates with the Service Delivery team to enhance data collection processes, ensures data validation, and provides technical administrative support in various capacities.

In this role you can expect to have the responsibilities:

• Validate KPI performance and associated Work Orders
• Ensure timely data and report validation
• Review and validate job data entered by field crews and subcontractors in Work Order App/Maximo
• Develop metrics to assess data entry integrity
• Report on data entry accuracy and completeness in the WOA
• Identify and report common data entry errors, providing training for rectification
• Support contract performance report through data validation and analysis
• Manage and update the Work Order tracking spreadsheet
• Follow up on Work Order data requests with Supervisors and Contractors
• Conduct excavation vs Road reinstatement audits
• Project filing as per corporate plans
• Batching, allocating, and posting of AP Invoices
• Resolve invoice and costing discrepancies with Managers
• Handle enquiries from suppliers and subcontractors

This role requires you to have:

• Proven experience in similar roles
• Understanding of the water and network utility sectors
• Proficient experience in Microsoft Excel
• Strong written and verbal communication skills
• Ability to work autonomously and within a team
• Strong initiative and sound problem-solving skills
• High competence with Microsoft Office and other applications (e.g., Maximo/Click, Work Order applications)
• Strong time management and organisational skills

You would benefit from having:

• Certificate in Business Administration or similar field