Customer Data Insight Analyst

Western Power

Western Power is offering an opportunity for a Customer Data Insight Analyst to join their team on an 8-month secondment. This role is designed to enhance business value by uncovering and communicating insights from their research and data. The position is ideal for someone who thrives in a detail-oriented environment and is interested in making a significant impact on business processes.

In this role you can expect to have the responsibilities:

• Create engaging written reports and visual aids to communicate insights to stakeholders.
• Utilize business intelligence tools to generate customer insights.
• Apply complex statistical and data visualization techniques.
• Maintain data integrity and consistency in presentation.
• Foster relationships with internal and external stakeholders.
• Meet reporting deadlines and manage business expectations effectively.
• Perform statistical and numerical analysis to guide decision-making.

This role comes with the following benefits:

• Contribute to innovative energy solutions.
• Career development opportunities.
• Promote a healthy work-life balance.

This role requires you to have:

• Minimum of 5 years in research and intelligence gathering.
• Experience with large data sets and stakeholder management.
• Organizational and time management skills.
• Proficient in MS Office, especially Word and Excel.
• Strong communication skills, both verbal and written.

You would benefit from having:

• Project management skills.

Western Power values diversity and inclusivity, welcoming applications from diverse backgrounds, including women, Aboriginal and Torres Strait Islander peoples, and LGBTQIA+ communities.