VIE - Junior Customer Service Data analyst & Project Lead H/F/D

Air Liquide

Air Liquide, a renowned player in the industrial gas sector, is looking for a motivated Junior Customer Service Data Analyst. The role involves optimizing data accuracy and enhancing digital processes within a diverse team responsible for customer services across the Benelux region. The position supports initiatives to improve customer satisfaction through innovative digital solutions and personalized interactions.

In this role you can expect to have the responsibilities:

• Enhance data accuracy and standardize reporting processes.
• Develop real-time automated dashboards using Google Sheets, Power BI, and Wave.
• Optimize forecasting and invoicing processes.
• Contribute to building a centralized knowledge base.
• Lead cross-functional projects on reporting automation and digitalization.
• Coordinate with teams and track project progress to ensure timely delivery.

This role comes with the following benefits:

• Opportunity to work in a diverse and inclusive workplace
• Supportive environment for innovation and engagement

This role requires you to have:

• Engineering or Business School background
• Proficiency in English
• Project management skills

You would benefit from having:

• Collaboration and teamwork
• Proactivity and self-starting attitude
• Analytical and problem-solving skills
• Results-driven orientation
• Attention to detail
• Curiosity and continuous learning
• Strong communication skills

Air Liquide values diversity and encourages applications from all backgrounds. The company is committed to creating an inclusive workplace that fosters innovation and success.