CLIENT INSIGHTS DATA ANALYST

Louis Vuitton

At Louis Vuitton, the Client Insights Data Analyst role is vital for turning customer data into actionable business insights. This position focuses on enhancing customer loyalty by understanding client trends and behaviors. The successful candidate will work within a dynamic team focused on strategic growth and client engagement.

In this role you can expect to have the responsibilities:

• Conduct comprehensive studies on customer profiles and behaviors in both retail and online environments.
• Analyze customer trends and transform data into business recommendations.
• Measure commercial actions using KPIs and identify improvement areas.
• Support targeted Clienteling campaigns through data analysis.
• Collaborate with various departments to optimize business strategies using customer data.
• Lead regional teams in client knowledge development through training and support.
• Assist Team Managers in business development with localized reporting and action planning.
• Collaborate with the Training team to enhance client engagement.
• Develop and implement strategic action plans to drive business growth.
• Report client evolution and KPIs on a regular basis to various teams.
• Create audiences for EMEA-wide and local activities.
• Enhance clienteling efficiency by collaborating with performance teams.
• Manage project priorities and internal requests processes efficiently.
• Create data visualizations for performance monitoring.

This role comes with the following benefits:

• Opportunity to work with a renowned brand
• Collaborative work environment

This role requires you to have:

• Analytical mind with expertise in customer marketing
• Proven SQL expertise
• Fluency in English

You would benefit from having:

• Experience with Dataiku
• Strategic presentation skills
• Interpersonal and teamwork skills

The role requires at least 3 years of experience in a similar position. Candidates should be comfortable working with business teams and presenting analyses to management. Perfect English is essential.