Data Analyst – Customer & Usage Experience

Proximus Group  接头组

Proximus Group embraces a 'Think Possible' attitude, striving for digital solutions that facilitate smarter working. As part of the Customer & Usage Experience team, the data analyst plays a pivotal role in refining customer experiences using data-driven insights.

In this role you can expect to have the responsibilities:

• Identify new insights into customer and usage experiences through innovative methodologies and impactful visualizations.
• Collaborate with BI specialists and data scientists on data-driven initiatives.
• Apply data analysis to drive improvement initiatives.

This role comes with the following benefits:

• Commitment to sustainability.
• Opportunities for personal growth at Proximus Academy.
• Fun and engaging team activities.
• Emphasis on work-life balance.
• Encouragement to launch personal initiatives.
• A diverse and inclusive workplace.

This role requires you to have:

• Proficiency in SQL and Python.
• Experience with Power BI and statistical techniques.
• Familiarity with relational databases and big-data environments.
• Master's degree in a relevant field with at least 2 years of experience.
• Fluency in Dutch or French, and English.

You would benefit from having:

• Experience with PySpark and DAX.
• Familiarity with cloud technologies such as Azure and Cloudera.
• Knowledge of telecommunications and data pipeline maintenance.

Proximus Group operates bilingually in Belgium and emphasizes responsibility, inclusivity, and customer-centricity.