Service Level Data Analyst

Spektrum der Wissenschaft Verlagsgesellschaft mbH

Spektrum der Wissenschaft Verlagsgesellschaft mbH specializes in assisting high-level purchasers like NATO and UN with specialized aerospace and defense expertise. They seek to engage talented individuals to support key client projects. Currently, they support the NATO Communication and Information Agency in delivering secure communications and IT services.

In this role you can expect to have the responsibilities:

• Design and present Service Level Management reports
• Gather data across domains to improve integration and automation
• Assist management in designing statistical insights
• Participate in monthly and quarterly meetings with organizational leaders

This role comes with the following benefits:

This role requires you to have:

• Proven experience delivering data analysis and performance projects
• Proficiency with Business Intelligence tools such as Power BI and Microsoft Excel

You would benefit from having:

Candidates must hold a valid National or NATO Secret personal security clearance. The role requires working on-site in Braine l'Alleud, Belgium, with potential travel to other NATO sites.