Data Analyst

Gorgias

Gorgias is a leading conversational AI platform tailored for ecommerce, assisting over 15,000 brands in sales and support efficiency. The platform is deeply integrated with Shopify, enhancing personalized customer interactions. The Data Analytics team collaborates across departments to enable data-driven decision-making and maximize company impact.

In this role you can expect to have the responsibilities:

• Support the growth of the Marketing Suite product by offering analytical insights.
• Collaborate with the Marketing Suite Tribe to influence strategic decisions.
• Analyze product features and user behavior to drive adoption and retention.
• Use SQL and dbt to create and monitor data products for tracking metrics.
• Support cross-team initiatives and conduct A/B testing analyses.
• Educate stakeholders through data townhalls and office hours.

This role comes with the following benefits:

• 5-week vacation
• Paid sick leave
• Paid parental leave (16 weeks)
• MacBook Pro
• Personal credit card for lunches
• Private health insurance and retirement pension
• Home office setup subsidy up to $900 CAD
• Learning material allowance up to $2600 CAD per year
• Quarterly online summits and annual team retreats

This role requires you to have:

• 2+ years of experience with data
• Proficient in SQL
• Strong problem-solving skills

You would benefit from having:

• Knowledge of DBT
• Startup or consulting experience

Gorgias is committed to diversity, equity, and inclusion, offering equal opportunities and encouraging applications from all backgrounds. The company promotes a workplace free from discrimination and provides necessary accommodations upon request.