Senior Data Analyst

HMFT Inc.

HMFT Inc. is on the lookout for a strategic ERP/CRM Data Analyst to join their Operational Team. This role exists to enhance data-driven decision-making and optimize system workflows across departments such as sales, marketing, and customer service. The team aims to improve customer behavior insights, sales performance, and marketing strategies.

In this role you can expect to have the responsibilities:

• Collect, organize, and analyze data to provide insights into customer behavior and sales performance.
• Monitor and ensure data quality within ERP and CRM systems.
• Develop and maintain dashboards, reports, and visualizations for decision-making.
• Identify data trends to recommend customer strategy improvements.
• Collaborate across teams to optimize ERP/CRM workflows.
• Support system upgrades and test new features.
• Create dynamic dashboards using Power BI.
• Prepare management reports on sales and ERP/CRM metrics.
• Present actionable insights to stakeholders.
• Provide training and support on data reporting and analysis tools.
• Ensure compliance with data protection regulations and audit data regularly.

This role comes with the following benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match

This role requires you to have:

• Bachelor’s degree in Data Science, Statistics, Computer Science, or related field.
• 5 years of experience in CRM/ERP data analysis.
• Proficiency with ERP/CRM systems and data analytics tools.
• Advanced knowledge of Excel, Power BI, and Tableau.
• Proficiency in SQL and R.
• Strong data analysis and insight extraction skills.
• Excellent communication and collaboration abilities.
• Strong attention to detail and organizational skills.

You would benefit from having:

• Experience with NetSuite

Join HMFT Inc. to leverage data for driving innovation and achieving success.