Analyst, Customer Performance Data

Mastercard

Mastercard, a global leader in digital payments, operates across more than 200 countries, empowering economies and people worldwide. The company seeks to build a sustainable economic future driven by secure and accessible transactions. This role in the Customer Data Performance team is crucial for ensuring data integrity and enhancing customer experiences.

In this role you can expect to have the responsibilities:

• Manage and resolve customer inquiries related to the Data Integrity Monitoring Program.
• Review and process customer extension requests.
• Deliver training and presentations to internal and external audiences.
• Respond to inquiries within the Data Integrity Mailbox promptly.
• Collaborate with GBSC for training and process improvement opportunities.
• Analyze data and generate reports using tools like TOAD, Enterprise Reporting, or Power BI.
• Provide monthly statistical reports to management.
• Suggest process enhancements for efficiency and simplicity.

This role comes with the following benefits:

This role requires you to have:

• Broad knowledge of transaction/data processing and financial industry operations.
• Familiarity with Mastercard products and services.
• Project management experience.
• Ability to translate business needs into technical specifications.
• Strong communication skills.
• Attention to detail and problem-solving acumen.

You would benefit from having:

Mastercard is an equal opportunity employer, valuing a diverse workforce. All applicants are considered based on merit and qualifications.