Data Analyst, Commercial

If Insurance

If Insurance is a leading Nordic insurance company that uses data to transform challenges into opportunities. They are seeking a skilled analyst to join their agile, cross-functional team focused on enhancing B2B digital customer interactions. This role offers a chance to work with cutting-edge platforms like Google Cloud and Databricks, providing insights to improve customer engagement and satisfaction.

In this role you can expect to have the responsibilities:

• Develop and maintain operational reports to optimize performance metrics such as digital sales and CRM activities.
• Conduct deep analysis to identify business performance drivers and customer satisfaction.
• Create analytical data assets for CRM activities.
• Identify new data needs and participate in implementing new data pipelines.
• Provide strategic insights to enhance the customer journey.
• Support users in data analysis and communicate results with business stakeholders.

This role comes with the following benefits:

• Inclusive work environment
• Career and development opportunities
• Social activities and professional environment
• Hybrid work options
• Health-promoting workplace with wellness and sports activities
• Comprehensive insurance benefits

This role requires you to have:

• Experience in similar roles
• Proficiency in data transformation and programming (e.g., SQL, Python)
• Experience with BI tools like Power BI or Tableau
• Familiarity with cloud platforms such as Databricks and BigQuery

You would benefit from having:

• Experience with web analytics tools like Google's suite
• Understanding of web technology (e.g., HTML, JavaScript)
• Technical CRM knowledge (e.g., Salesforce)
• Experience with CX data and metrics like NPS
• Fluency in English and one Nordic language

Candidates must undergo a background check before an offer can be made. Work will sometimes involve travel across the Nordic region.