Senior Data Analyst (UK Customer)

Admiral Insurance - Canada

Admiral Insurance, a well-regarded company in the insurance industry, is looking for a Senior Data Analyst to join their UK Customer Data & Analytics department. The role focuses on leveraging data analytics to improve customer satisfaction and engagement, ensuring that the customer's needs remain at the center of business decisions. The successful candidate will be part of a team dedicated to using data storytelling and analysis to enhance customer lifetime value.

In this role you can expect to have the responsibilities:

• Communicate effectively with stakeholders to gather requirements and understand data needs.
• Analyze data from various sources to meet stakeholder requests.
• Create dashboards and reports to illustrate data trends and findings.
• Understand Admiral’s UK customers, products, and customer journeys.
• Foster a culture of continuous improvement through feedback.
• Collaborate with team members to share knowledge and upskill.
• Build relationships with stakeholders and senior management to facilitate business outcomes.

This role comes with the following benefits:

• Friendly, supportive, and diverse team environment.
• Challenging and rewarding role with career growth opportunities.
• Collaborative and creative work culture.
• Flexible working arrangements.
• 33 days holiday, increasing with service, with additional options to buy or sell leave.

This role requires you to have:

• At least 4 years experience in a data role.
• Problem-solving and critical thinking abilities.
• Strong communication and collaboration skills.
• Quick and effective information processing.
• Self-motivated and proactive learning attitude.
• Experience in SQL, BigQuery SQL, and SAS.
• Proficiency in Excel.
• Skill in data visualization and storytelling.

You would benefit from having:

• Experience with visualization tools like Looker.
• Background in insurance or financial products and Customer Data.

Admiral Insurance emphasizes a diverse and inclusive work environment, which contributes to its recognition as one of the best big companies to work for in the UK. The company offers great benefits for work-life balance, encouraging flexible work hours to support the employees' lifestyle needs.