Data and Insight Analyst

Gordon Moody Association

Gordon Moody is the UK’s pioneering charity focused on supporting individuals severely impacted by gambling issues. Established in 1971 in South London, it has grown to operate centres across the UK, dedicated to providing comprehensive residential treatment for both men and women. Their unique programmes, which include specialist treatment and aftercare, are committed to fostering recovery and well-being.

In this role you can expect to have the responsibilities:

• Serve as the system administrator for the Apricot system, ensuring data integrity and user activity oversight.
• Develop and maintain PowerBI dashboards for organizational use.
• Provide training on PowerBI to empower team-based reporting efforts.
• Manage waiting list records to assist treatment centre staff in client prioritization.
• Maintain detailed records of occupancy.
• Ensure seamless integration of database systems, including ConnectMixShare, PowerBI, Apricot, and Excel, for consistent data flows.
• Generate reports in accordance with commissioner requirements and organizational branding.
• Support remote and on-site colleagues in data completion and training.
• Collect and analyze data to demonstrate the organization's impact and future project requirements.
• Contribute to achieving CQC compliance and maintain data system compliance.
• Lead on information governance activities, working with the Data Controller to ensure GDPR compliance.

This role comes with the following benefits:

• Hybrid working environment.
• Opportunities for professional development and travel.

This role requires you to have:

• A-Level Maths or equivalent.
• Experience in therapeutic environments, especially with addiction.
• CRM system experience.
• Understanding of relational databases.
• Experience with Apricot or similar systems.
• Proficient in Excel, especially Pivot tables.
• Strong MS Office skills.
• Advanced knowledge of PowerBI.
• Understanding of GDPR policies.
• Excellent communication and negotiation skills.
• Ability to convey technical data authoritatively to non-technical audiences.
• Strong analytical and attention to detail skills.
• Interpersonal skills for stakeholder interaction.
• Problem-solving and decision-making capabilities.
• Effective relationship and stakeholder management skills.
• Commitment to ongoing professional development.
• Willingness to travel as required.

You would benefit from having:

• Degree involving statistics.
• Experience in health and social care settings.
• Remote client engagement experience.
• Familiarity with gambling-related harm.
• Case management and safeguarding process knowledge.

The role includes significant collaborative and independent duties, emphasizing data governance and GDPR compliance.