Performance & Data Analyst

Metropolitan Thames Valley

Metropolitan Thames Valley Housing is dedicated to sustainability and equality, fostering a diverse work environment. The Performance & Data Analyst role is crucial for developing insights through data analysis to enhance decision-making processes. The team focuses on leveraging key performance indicators to ensure compliance and support strategic goals.

In this role you can expect to have the responsibilities:

• Compile statistical data for weekly and monthly leadership reports.
• Assist with monthly executive performance reports and KPI knowledge enhancement.
• Identify trends in data and recommend service improvements.
• Develop and maintain a real-time KPI dashboard for performance tracking and compliance reporting.
• Utilize visualization tools such as PowerBI and Microsoft Suite for presenting data.
• Conduct ETL processes on databases to generate comprehensive reports.
• Work with IT to improve data warehouse functionality.
• Support demand forecasting and compliance across workstreams.

This role comes with the following benefits:

• 28 days annual leave plus bank holidays.
• 2 volunteering days annually.
• An additional ‘Beliefs day’ each year.
• Family-friendly policies with enhanced parental leave.
• Pension with matching contributions up to 9%.
• Ability to buy or sell up to 5 days of annual leave.
• Life assurance coverage at 3x salary.
• Cycle2work scheme.
• Health cash plan for everyday healthcare needs.
• Interest-free loans for tenancy deposits and ticket loans.
• Access to learning and training through Wisebox.
• Employee social platform for organizational updates.
• Career progression support and mentoring programs.
• Employee Assistance Programme for well-being.

This role requires you to have:

• Interpersonal skills for stakeholder engagement.
• Planning and organizational capabilities.
• Attention to detail and analytical mindset.
• Degree-level education or equivalent.
• Proficiency in SQL, VBA, Dax, M, and Powershell.
• Strong command of MS Office products.
• Experience handling large data sets and dashboard creation.

You would benefit from having:

• Familiarity with Asset Management and Housing Management systems.
• Experience with Northgate, True Compliance, and/or RiskBase systems.

The company emphasizes equality, diversity, and inclusion and runs multiple network groups for employees to share views. They are part of the disability confident employer scheme and value a community where employees' opinions are encouraged and valued. Their core values include Dare, Care, and Collaborate.