Data Analyst

Northern

Northern is a leading train operating company driving connections and opportunities across communities. They require a skilled Data Analyst to improve decision-making through data-driven insights, enhancing both operational efficiency and customer satisfaction in a dynamic environment.

In this role you can expect to have the responsibilities:

• Analyze operational and customer data to identify patterns and opportunities.
• Develop and deliver dashboards and reports using Power BI or Tableau.
• Collaborate with teams to provide tailored insights for business success.
• Mentor junior analysts, promoting best practices and analytical skills.
• Continuously improve data processes and identify automation opportunities.

This role comes with the following benefits:

• Unlimited free travel on Northern services for you, your partner, and dependents.
• Up to 75% discount on other UK and European networks.
• Generous pension scheme with top-up contributions.
• Enhanced family benefits including maternity and paternity leave.
• Cycle to Work Scheme offering a saving on bicycle purchases.
• Northern Perks offering exclusive discounts.
• Holiday Purchase Scheme to buy extra annual leave.
• Access to Employee Assistance Programme.
• Training and career development opportunities.
• Recognition awards such as Northern Lights and Northern Sparks.

This role requires you to have:

• Significant experience in data analysis, ideally within the transport or customer-facing sectors.
• Proficiency in SQL, Excel, Power BI, or Tableau for statistical analysis.
• Strong communication skills and ability to influence decisions across teams.
• Attention to detail for ensuring data accuracy and consistency.
• Innovative mindset to automate tasks and enhance analytical capabilities.

You would benefit from having:

Northern promotes inclusivity and diversity, providing reasonable adjustments and supporting applications without bias. Level 2 Disability Confident employer status ensures interviews for candidates meeting minimum criteria, subject to DBS checks.