Product Performance Analyst

PayPal

PayPal is a global leader in the commerce sector, facilitating seamless transactions for consumers and merchants in nearly 200 markets. The role of Product Performance Analyst is crucial in optimizing the EMEA product suite to ensure top-notch performance. The position involves collaboration with cross-functional teams to enhance product outcomes for stakeholders and customers. The dynamic Global Product Solutions team plays a pivotal role in managing PayPal's international product offerings and liaising between product teams and global markets.

In this role you can expect to have the responsibilities:

• Monitor and analyze product performance metrics and usage patterns.
• Identify trends and detect performance gaps using data analysis and customer feedback.
• Develop reports, dashboards, and success metrics for products.
• Conduct root-cause analyses to recommend product improvements.
• Communicate performance insights and recommendations to stakeholders.
• Contribute to strategic roadmap planning and performance management best practices.

This role comes with the following benefits:

• Flexible work environment.
• Employee share options.
• Comprehensive health and life insurance.

This role requires you to have:

• 5+ years of experience in product performance analysis.
• Strong independent working capability and organizational skills.
• Comfortable with ambiguity and strategic problem-solving abilities.
• Valid authorization to work in the UK.

You would benefit from having:

• Strong analytical mindset for data translation.
• Strategic thinking aligned with business objectives.
• Proactive problem-solving and team collaboration.
• Customer-centric approach to product improvement.

PayPal is committed to diversity and inclusion, ensuring equal employment opportunities for all. They provide accommodations for qualified individuals with disabilities and foster an inclusive work environment that reflects the diversity of their consumers and communities.