Analyst (Customer Data)

Screwfix

Screwfix, a leader in the retail sector, is searching for a dedicated Analyst to join their Customer Data team. This role is vital to understanding customer behavior and aligning strategies with their preferences. The team focuses on predictive analytics to drive both short-term and strategic business decisions, fostering a culture of data-driven insights.

In this role you can expect to have the responsibilities:

• Analyze customer behavior and sales data to identify trends and inform decision making.
• Translate complex data into digestible reports and dashboards for stakeholders.
• Conduct data experimentation to optimize consumer targeting for promotions.
• Integrate large datasets for predictive modeling.
• Develop automated decision tools to enhance marketing ROI.
• Manage and prioritize a portfolio of analytics projects.
• Collaborate with cross-functional teams to drive customer-centric strategies.
• Maintain strong relationships with CRM and marketing teams.
• Stay informed about analytical tools to improve insights.
• Enhance analytics processes for efficiency.

This role comes with the following benefits:

• Subsidised canteen with a variety of food options.
• Free parking on-site.
• Enhanced parental leave policies.
• Award-winning pension scheme.
• Discounts at Screwfix and B&Q, plus other retailers.
• Apprenticeship schemes.
• MyGym discounts.
• Cycle-to-Work Scheme.
• Retail Trust counseling services.
• Life cover.

This role requires you to have:

• Experience in customer data analytics, preferably in retail.
• Proficiency in data analysis using Excel.
• Skill in data visualization and storytelling.
• Experience with SQL, Python, or R.
• Familiarity with data visualization platforms like Tableau or Power BI.
• Excellent communication and presentation abilities.

You would benefit from having:

• Background in data science or machine learning techniques.

Screwfix is committed to sustainability, focusing on carbon reduction, waste recycling, responsible sourcing, and sustainable packaging. The company fosters a culture of inclusivity and promotes equity, ensuring all employees have opportunities to succeed.