Product Analyst - Mortgages

The Cumberland

The Cumberland is dedicated to providing a banking experience that is socially responsible and environmentally friendly, reinvesting 100% of profits back into the business. Their purpose-led and financially robust environment seeks a Product Analyst to support the management of mortgage products, ensuring they meet business goals and adhere to the company's principles.

In this role you can expect to have the responsibilities:

• Analyze competitors, market trends, and regulatory changes to enhance product offerings and financial performance.
• Develop business proposals for product changes and new developments.
• Oversee product launches and withdrawals, ensuring clear customer communication.
• Maintain accurate management information dashboards to monitor product performance.
• Report product performance to internal committees.
• Promote mortgage products internally and act as a point of contact for complex queries.
• Ensure website and marketing content comply with regulatory obligations.
• Adhere to risk management and governance procedures.
• Support specific projects as needed.
• Seek to improve processes and maintain high productivity levels.

This role comes with the following benefits:

• Competitive basic salary reviewed annually.
• Opportunities for learning and development.
• Flexibility in holiday purchasing and extra days after five years.
• Competitive maternity, paternity, and adoption leave.
• Tools for flexible and remote working.
• Enrollment in a competitive pension scheme.
• Health and wellbeing initiatives with mental health support.
• Community day to support local charities.
• Regular social events and activities.

This role requires you to have:

• Data collection, analysis, and interpretation.
• Excellent communication and organizational skills.
• Proactive in challenging processes and driving improvement.
• Logical thinking and ability to simplify complex issues.
• Results-driven with independent work capabilities.
• Strong customer focus and relationship management.

You would benefit from having:

• Proficiency in Microsoft Excel.
• Experience in financial services, particularly mortgages.
• Numerical and analytical skills.

The role emphasizes commitment to customer interests within a mutual building society framework.