Product Analyst - Portals Engagement & Adoption

Worldpay

Worldpay, a leader in financial services and technology, invites individuals passionate about innovation and collaboration to join their product team. The team develops top-tier digital solutions for global clients and partners, aiming to simplify business processes with self-service portals. Worldpay strives to support client businesses both in-store and online, ensuring customer satisfaction with cutting-edge products.

In this role you can expect to have the responsibilities:

• Analyze global portal usage and customer feedback using analytics tools.
• Communicate with stakeholders to deliver insights and recommendations.
• Work cross-functionally to promote product engagement.
• Track interactions with products and make strategic recommendations.
• Support product decision-making through data insights.
• Measure impact of new features and marketing initiatives.
• Serve as a subject matter expert on supported products and systems.

This role comes with the following benefits:

• Challenging role with broad opportunities.
• Work on major issues in financial technology.
• Collaborative, flexible, and respectful workplace.

This role requires you to have:

• Experience in data sourcing, analysis, and modeling.
• Strong communication skills for stakeholder engagement.
• Detail-oriented with effective multitasking abilities.
• Self-motivated with the ability to influence without direct authority.
• Understanding of digital product engagement.

You would benefit from having:

• Knowledge of digital product best practices.
• Technical background is a plus.
• Experience in the Payments or Financial sector.
• SQL proficiency for data analysis.

Worldpay is dedicated to personal data privacy and security as described in their Online Privacy Notice. They primarily use direct sourcing for recruitment.