Data Analyst

ING Hubs Philippines

ING is committed to becoming the leading mobile bank in the region, with the Tribe Digital, Assisted & Customer Interactions spearheading digital sales and improving customer interactions. The team is supported by over 70 data analysts and scientists, fostering a data-driven environment. The role involves working within multidisciplinary teams to enhance service offerings and support business goals.

In this role you can expect to have the responsibilities:

• Analyze customer behavior to generate insights and suggestions.
• Develop targeted campaign selections to enhance customer interactions.
• Explore and visualize data to create impactful solutions.
• Contribute to the growth of a fact-based decision-making culture at ING.

This role comes with the following benefits:

• Competitive salary based on experience.
• 36-hour work week.
• 24-27 vacation days.
• 13th month salary and 8% holiday allowance.
• 3.5% Contribution Individual Savings (BIS).
• Flexible work hours and hybrid work mode.
• Mobility Card for flexible commuting.
• Pension plan.
• Opportunities for personal growth and challenging work.
• Innovative and informal work environment.

This role requires you to have:

• Master’s degree in analytics, mathematics, or econometrics.
• Minimum 5 years of experience in Analytics.
• Proficiency in querying languages such as SQL or SAS.
• Strong analytical skills with the ability to transform data into insights.
• Fluency in Dutch.

You would benefit from having:

• Experience with dashboarding tools like Cognos or PowerBI.
• Agile working experience.

The role involves regular collaboration with stakeholders, including data specialists and marketeers. Candidates should be proactive in seeking feedback and continuous learning.