Global CS Lead Data Analyst

Just Eat Takeaway.com

Just Eat Takeaway.com is a leading global food delivery platform that connects customers with a broad range of partners worldwide. They aim to enhance everyday convenience and are seeking a Lead Data Analyst to join their Global Customer Service Data Team. This role focuses on utilizing data to inform strategies and optimize operations, ensuring alignment with Just Eat Takeaway.com's long-term objectives.

In this role you can expect to have the responsibilities:

• Analyze large datasets to derive actionable insights.
• Design and deliver data-driven dashboards and reports.
• Manage the reporting process for timely and accurate outputs.
• Mentor and support junior team members to foster growth.
• Collaborate with global analytics, engineering, and product teams.
• Explore new analytics technologies and trends for innovation.

This role comes with the following benefits:

• Work with leading brands and have a global impact.
• Join a fun, fast-paced, and supportive culture.

This role requires you to have:

• Expertise in data analytics, business analysis, or KPI reporting.
• Strong proficiency in SQL and data visualization tools like Tableau or Power BI.
• Exceptional communication and stakeholder management skills.
• A proactive mindset with the ability to lead projects independently.

You would benefit from having:

• Familiarity with Python or R.
• Experience in Customer Service or e-commerce environments.

Just Eat Takeaway.com is committed to inclusion, diversity, and belonging, fostering a workplace where everyone can bring their full selves to work. They encourage diversity in people and thought to create a vibrant environment.