Customer Data Engineer

The DataCom Group, Inc.

The DataCom Group, Inc. collaborates with organizations across Australia and New Zealand to drive innovation and growth through technology. The Customer Data Engineer will play a vital role in ensuring Smartly customers benefit from data-powered solutions. Positioned at the intersection of customer interactions and data engineering, this role ensures smooth data operations with a strong focus on compliance and security.

In this role you can expect to have the responsibilities:

• Engage with customers to gather and translate data requirements into solutions.
• Identify customer issues and propose data-driven solutions.
• Validate that solutions meet customer and business outcomes.
• Develop, test, and implement data solutions for customers.
• Ensure data accuracy through cleaning, validation, and transformation.
• Collaborate with internal stakeholders to drive project success.

This role comes with the following benefits:

• Remote working and flexible hours.
• Professional development courses.
• Dynamic and agile work culture.
• Social events and chill-out spaces.
• Inclusive and supportive workplace environment.

This role requires you to have:

• Proficiency in Python and SQL for data handling.
• Advanced skills in Microsoft Excel.
• Experience in producing reports with tools like Power BI.
• Strong communication skills for explaining data processes to stakeholders.
• Attention to detail in ensuring data accuracy.

You would benefit from having:

• Familiarity with payroll systems and data fields.
• Knowledge of data modelling methodologies such as Dimensional Modelling or Data Vault.
• Understanding of cloud platforms.
• Experience in people management or legislative knowledge.

Datacom aims to create an inclusive and enjoyable environment, supporting diversity and fostering innovation. They commit to maintaining a dynamic culture that empowers employees.