Data Engineer, Amazon Customer Service

Amazon Lab126

Amazon Lab126 is at the forefront of improving customer experience, striving to enhance every interaction with innovative solutions. The WWDE team focuses on product development to address customer issues effectively, maintaining the trust that defines Amazon. The Voice of Customer (VoC) team integrates machine learning to convert extensive customer data into valuable insights.

In this role you can expect to have the responsibilities:

• Develop and maintain scalable data pipelines for structured and unstructured data.
• Collaborate with cross-functional teams including Software Developers, BI Engineers, Scientists, and Program Managers.
• Oversee current data pipelines and create new ones focused on machine learning.
• Utilize big data technologies such as Spark, Hive, and Redshift.

This role comes with the following benefits:

• Competitive salary based on geographic market
• Comprehensive total compensation package including equity and sign-on bonuses
• Medical, financial, and other employee benefits

This role requires you to have:

• 1+ years of experience in data engineering
• Proficiency in data modeling, warehousing, and ETL pipelines
• Experience with SQL and scripting languages like Python

You would benefit from having:

• Experience with big data technologies such as Hadoop and EMR
• Familiarity with ETL tools like Informatica or Datastage

Amazon embraces diversity and inclusivity as an equal opportunity employer. They offer accommodations for candidates with disabilities throughout the hiring process.