Data Scientist/Sr Data Scientist, Customer Analytics

American Airlines

American Airlines invites individuals to join their family and explore global opportunities while advancing their career. The role, part of the Commercial Planning and Analysis team, involves using data to solve complex business challenges and influence large-scale decisions with insights from one of the world's largest data sets.

In this role you can expect to have the responsibilities:

• Deliver data-driven projects by applying advanced analytical techniques.
• Collaborate with teams to gather and analyze data from various sources.
• Conduct exploratory analysis and statistical inference.
• Translate business problems into data science solutions.
• Develop and implement customer segmentations.
• Integrate and centralize customer data for analytics.
• Deploy models as proofs of concept or fully productionized implementations.
• Evaluate customer-centric metrics and partner cross-functionally for insights.
• Select analytical tools and generate outputs for strategy and decision-making.
• Present findings to senior leadership.

This role comes with the following benefits:

• Travel perks including discounts on flights for family and friends.
• Health benefits from day one, including dental and vision.
• Access to wellness programs and resources.
• 401(k) Program with employer contributions after one year.
• Various additional benefits including pet insurance and travel discounts.

This role requires you to have:

• Masters/PhD in a quantitative discipline with 2+ years of experience.
• Proficient in Machine Learning, Data Science, and AI-driven techniques.
• Experience with programming languages like Python, R, or Java.
• Practical skills in data extraction, cleaning, and analysis.

You would benefit from having:

• Experience with SQL and data visualization tools like Tableau.
• Industry experience in the airline or transportation sector.
• Knowledge in Cloud or Distributed Computing such as Spark or AWS.
• Proficiency in quantitative marketing techniques.

American Airlines emphasizes inclusion and diversity, offering 20+ Employee Business Resource Groups. They encourage employees to be themselves, contributing to a dynamic and supportive work environment.