Product Analyst

Bright Horizons

Bright Horizons is in search of a Product Analyst who will play a pivotal role in analyzing data to support product development decisions. Tasked with ensuring product objectives are met, this role works closely with stakeholders and various teams to implement data-driven improvements. This position underscores Bright Horizons' commitment to fostering a dynamic and inclusive workplace.

In this role you can expect to have the responsibilities:

• Conduct ad hoc SQL queries to facilitate data-driven decision making.
• Serve as a liaison between stakeholders and teams to measure Objectives and Key Results on dashboards.
• Prioritize data requests according to business needs.
• Identify and troubleshoot data issues, prioritizing necessary fixes.
• Collaborate with Program/Operations partners to deliver data-driven insights.
• Ensure proper tagging and analysis within the Back-Up Care's web analytics platform.
• Moderate usability testing sessions to inform UX design.
• Create and maintain analytics product roadmaps aligned with company goals.
• Participate in UAT validation and user story acceptance for analytics products.

This role comes with the following benefits:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability insurance
• Employee referral bonus program
• Tuition reimbursement program
• 40 hours of paid sick time per year
• 60 hours of paid vacation time per year
• 6 weeks of paid parental leave
• 9 paid holidays annually

This role requires you to have:

• 3 years of experience
• Bachelor's Degree
• Fluency in SQL
• Experience with web analytics platforms
• Excel data visualization skills

You would benefit from having:

• Knowledge of Bright Horizons products and data structure
• Experience with developing REST and GraphQL APIs

Bright Horizons champions diversity and inclusion, providing equal employment opportunities without discrimination. They comply with relevant legal obligations, including EEO, FMLA, and EPPA regulations. Applicants can request reasonable accommodations during the hiring process.