Data Analyst, Performance Management

Chicago Transit Authority

The Chicago Transit Authority is dedicated to optimizing operational performance through data analysis and management. This role is essential for identifying key insights from performance data, driving strategic decisions and efficiencies. The Data Analyst will work with multiple departments to facilitate improvements and track organizational performance.

In this role you can expect to have the responsibilities:

• Collaborate with departments to develop and maintain performance processes.
• Create automated departmental reporting workflows using programming languages.
• Develop performance metrics for organizational and service improvements.
• Clean and aggregate data from various agency databases.
• Support departments in utilizing measures for effective operations management.
• Design interactive reports using data analytics software.
• Lead projects to enhance performance and reduce costs.
• Assist management in understanding performance management objectives.
• Analyze and provide recommendations based on performance data.

This role comes with the following benefits:

• Comprehensive benefits package offered by CTA.

This role requires you to have:

• Strong organizational and analytical skills.
• Knowledge of statistical concepts and data analysis techniques.
• Proficiency in Python or a similar programming language.
• Experience with SQL and database management.
• Ability to communicate complex data clearly.

You would benefit from having:

• Experience with data visualization.
• Knowledge of PowerBI and Excel.
• Capable of explaining technical subjects to non-technical audiences.

CTA prioritizes current employees and union members in hiring, complies with a residency ordinance, and is an Equal Opportunity Employer committed to diversity and inclusivity. Reasonable accommodations will be made for qualified individuals with disabilities as needed.