Senior Data & Performance Analyst - Dept. of Homelessness and Supportive Housing (TPV 1823 - Senior Administrative Analyst)

City and County of San Francisco - Human Services Agency

The Department of Homelessness and Supportive Housing in San Francisco is dedicated to reducing and ultimately ending homelessness. They offer services like outreach, emergency shelters, and supportive housing to support at-risk individuals and families. The Senior Data & Performance Analyst role is integral to planning and operating these services efficiently by providing critical data insights and performance evaluations.

In this role you can expect to have the responsibilities:

• Manage the bi-annual Point-in-Time Count for homelessness, coordinating with various stakeholders.
• Utilize administrative databases like the ONE System for accurate data management.
• Perform complex analyses related to service utilization and program outcomes.
• Design dashboards for public and internal data visualization and management.
• Communicate findings in compelling reports and presentations.
• Support strategic planning to enhance client services and efficiency.
• Monitor key performance metrics in contracts with nonprofit providers.
• Provide technical guidance to junior staff and interns.
• Conduct ad hoc research and data analysis, ensuring data preparedness and industry best practices.

This role requires you to have:

• Professional-level analytical work experience
• Baccalaureate degree or equivalent experience

You would benefit from having:

• Knowledge of homeless services policies
• Advanced Microsoft Excel and business intelligence tools like PowerBI and Tableau
• SQL query proficiency
• Strong communication and data visualization capabilities
• Experience with Python, R, or statistical software
• Project management methodology understanding

The City and County of San Francisco value diversity and encourage individuals from all backgrounds to apply. The role is temporary provisional, subject to future permanent competitive examination. Applicants should ensure their application details are correct and complete by the deadline.