Data Analyst - Onsite

Concentrix

Concentrix, a global solutions company, seeks a Data Analyst to join their Catalyst team. This role contributes to their mission of reimagining customer experiences by leveraging strategy, talent, and technology. The analyst will provide insights to transform and modernize customer interactions, working with market-leading technology and insights.

In this role you can expect to have the responsibilities:

• Develop and enhance metrics to assess the success of safety operations.
• Create and manage datasets, dashboards, and reporting services as the primary source of performance data.
• Analyze user behavior to identify improvements in moderation practices.
• Support A/B testing for data-driven process improvements.
• Collaborate with engineers and managers to support product development.

This role comes with the following benefits:

• Private medical plans
• Compensation package
• Retirement savings plans
• Paid learning days
• Flexible workplaces

This role requires you to have:

• Mastery of SQL and data processing tools like Spark.
• Minimum of 3 years experience with large datasets and business metrics.
• Ability to work cross-functionally to meet data requirements.
• Proficiency in dashboarding tools such as Tableau and expertise in workflow automation.

You would benefit from having:

Concentrix upholds Equal Opportunity/Affirmative Action principles and accommodates disabilities and veterans. It includes benefits and opportunities typically available in specified regions and highlights privacy considerations for California residents.