Market & Product Analyst (Remote)

Continued

Continued is a pioneering force in online education, dedicated to offering transformative learning experiences. The company thrives on agility, teamwork, and a passion for education. This remote position offers a chance to join a dynamic team and contribute to strategic product decisions by understanding customer needs and market trends.

In this role you can expect to have the responsibilities:

• Analyze raw data to enhance customer experience and drive retention and acquisition.
• Collaborate cross-departmentally to identify opportunities and inform business decisions.
• Conduct both qualitative and quantitative research to understand customer needs.
• Gather and synthesize market intelligence to identify product differentiation opportunities.
• Assess the impact of experimental projects on customer metrics like satisfaction and retention.
• Utilize AI tools to enhance data analysis efficiency.
• Stay informed about industry trends in online education.

This role comes with the following benefits:

• Comprehensive health insurance
• 21 days of paid time off with tenure increases
• 401k match
• Professional development opportunities
• Charitable gift matching
• Wellness programs
• Company-provided MacBook and internet stipend

This role requires you to have:

• Bachelor's degree in business or related field
• 3+ years experience in product analysis, market research, or business intelligence
• Proficiency in data visualization tools
• Experience with qualitative and quantitative research
• Expertise in data gathering and analysis
• Survey design tool proficiency
• Proficient in Microsoft Office and/or Google Suite
• Strong communication and presentation skills
• Ability to work independently and collaboratively

You would benefit from having:

• AI tool implementation experience
• Experience with product analytics tools
• Product innovation experience

Continued is recognized as a top workplace and supports a diverse and inclusive environment.