Data Analyst

Dynata

Dynata's Sharpr division seeks a Data Analyst to bolster the Customer Experience team by managing client content environments and providing analytics support. This vital role requires a detail-oriented individual dedicated to maintaining clean data environments and identifying pivotal market trends to influence client strategies. Close collaboration with the Customer Support team ensures content objectives align with business goals.

In this role you can expect to have the responsibilities:

• Maintain and curate client relationships through expert content management.
• Deliver regular insights and communications to clients.
• Analyze platform usage and prepare reports.
• Manage content automation projects tailored to client needs.
• Establish metrics for effective content management.
• Ensure client content environments remain clean and relevant.
• Organize and manage data migration projects.
• Collaborate with sales and customer support teams.
• Conduct quality checks on all content.
• Innovate content automation and management strategies.

This role comes with the following benefits:

• Comprehensive medical and other benefits for full-time employees.
• Discretionary incentive program as part of the compensation package.

This role requires you to have:

• Bachelor’s Degree or higher.
• At least 1 year of experience in a SaaS environment.
• Keen interest in curating insightful content.
• Attention to detail and problem-solving skills.
• Organizational and time management capabilities.
• Ability to handle challenges and implement strategies.

You would benefit from having:

• Experience working cross-functionally in dynamic environments.

Dynata values diversity and inclusivity in the workplace, inviting applications from individuals with disabilities and adhering to affirmative action policies. The company is committed to equal employment opportunity and fosters a supportive environment for all employees.