Sr. Digital Product Analyst

Fidelity TalentSource

Fidelity TalentSource, as Fidelity Investments' in-house staffing provider, is looking for a Sr. Digital Product Analyst. The role focuses on crafting digital solutions that enrich client experiences. The analyst will be part of a dedicated squad within the Digital Solutions chapter, contributing to world-class digital applications.

In this role you can expect to have the responsibilities:

• Conduct business analysis to support digital experience development
• Collaborate in all phases of digital product management
• Identify opportunities using data
• Define and articulate product requirements
• Innovate solution creation and ensure client readiness
• Measure outcomes against business objectives

This role comes with the following benefits:

• Flexible hybrid working model
• Opportunities to work with a diverse team
• Inclusion in Fidelity's collaborative culture

This role requires you to have:

• Bachelor's degree in relevant fields
• 8-10+ years of experience in business analysis, product management, or software engineering
• Experience with user acceptance testing
• Familiarity with APIs
• Strong project management and communication skills

You would benefit from having:

• Experience in user experience techniques like Customer Journey mapping
• Contact Center or CRM vendor application experience

Fidelity TalentSource values diversity and inclusion, offering accommodations for applicants with disabilities. Fidelity Investments has a strong commitment to customer-centered services and hybrid working models.