Lead Data and Applications Analyst

Galen Mental Health

Galen Mental Health is dedicated to improving and refining their technological platforms. The Lead Data and Applications Analyst will play a crucial role in gathering user requirements and designing scalable solutions that support 100+ Salesforce users and their experiences. This position is integral for ensuring effective data reporting and dashboarding across the organization.

In this role you can expect to have the responsibilities:

• Design and maintain Salesforce workflows and custom objects.
• Optimize integrations with third-party applications via APIs.
• Provide user training and assist with issue resolution.
• Collaborate with marketing for data connectivity solutions.
• Manage Salesforce users and permissions.
• Develop effective BI tools and reports with the development team.
• Ensure data quality and resolve issues with responsible teams.
• Analyze technical solutions to business challenges.
• Support various systems as needed.

This role comes with the following benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

This role requires you to have:

• Strong Salesforce product knowledge, with 2+ years in Salesforce Administration and Sales Cloud.
• Proactive attitude towards platform enhancements.
• Excellent relationship-building.
• Ability to liaise with stakeholders at all levels.
• Translating requirements into technical solutions.
• Experience with Salesforce changes, including configurations and dashboards.

You would benefit from having:

• Experience in the Health Care Industry.
• Experience in change management and governance.