Customer Service Analyst (Data Analyst 1) Louisiana State University
- Baton Rouge, LA 70808, United States
- Full-time
- In-person
- No Salary Information Available
Posted 80 days ago
Louisiana State University offers a position for a Customer Service Analyst within their Stephenson National Center for Security Research and Training. This role is pivotal in supporting the NCDF by managing hotline calls, inputting data, and assisting with various projects under the guidance of call center management.
In this role you can expect to have the responsibilities:
- Manage and log hotline calls into relevant agency databases.
- Process non-phone complaints into agency databases.
- Support Call Center Managers with projects and administrative tasks.
- Perform other duties as assigned.
This role comes with the following benefits:
- Health, life, dental, and vision insurance
- Flexible spending accounts
- Retirement options
- Various leave options
- Paid holidays
- Wellness benefits
- Tuition exemption for qualified positions
- Training and development opportunities
- Employee discounts
This role requires you to have:
- Bachelor's degree
You would benefit from having:
- Experience in a call center setting
- Proficiency in Microsoft Office
- Customer service experience
Candidates may need to work during emergencies, including holidays or weekends. A federal background check is required. Employment may require on-call status or reporting to campus during emergency closures per the University's policies.
The content on this page is not written or managed by Alooba. Please reach out to Louisiana State University directly for any addtional information regarding this role.
