Technical Product Analyst

McDonald's

McDonald's, a global leader in the restaurant industry, is advancing its Accelerating the Arches growth strategy. The company is committed to utilizing technology innovations to enhance customer experiences across its expansive network. The Global Technology team is tasked with driving digital transformation in pursuit of this goal. This role within the Technical Product Analysis field exists to support McDonald's dynamic operations through effective technology solutions.

In this role you can expect to have the responsibilities:

• Define the product roadmap to align with team objectives.
• Support the design of engaging digital experiences.
• Conduct user research to enhance system functionality.
• Collaborate on developing personas, wireframes, and prototypes.
• Guide user testing to ensure usability and product quality.
• Craft comprehensive documentation for design and strategy support.
• Ensure product development adheres to UX best practices.
• Monitor user experience metrics to continually improve platforms.
• Stay updated on industry trends and contribute innovative ideas.
• Manage risks and support issue resolution with stakeholders.
• Oversee service issues and enhancements for a seamless experience.

This role comes with the following benefits:

• Health and welfare benefits
• 401(k) plan
• Adoption assistance program
• Educational assistance program
• Flexible working options
• Time off policies including sick leave, parental leave, and vacation

This role requires you to have:

• User-first approach
• Collaboration in technical and non-technical spaces
• Comfort with multi-functional teamwork

You would benefit from having:

• UX/UI design for web and mobile platforms
• Experience in software development

McDonald's is an equal opportunity employer committed to workforce diversity. They offer reasonable accommodations for qualified individuals with disabilities and emphasize an inclusive work environment.