Client Data Analyst

MetTel

MetTel, a leader in global communication solutions, is renowned for its comprehensive suite of managed services focusing on secure connectivity and networking. Serving numerous Fortune 500 companies, MetTel is recognized by Gartner for its industry leadership, offering customized solutions that enhance efficiency and drive innovation. The company fosters a supportive environment where team members are crucial to the group’s success, promoting professional growth and knowledge sharing.

In this role you can expect to have the responsibilities:

• Analyze and document data, interpret results, and summarize findings for decision-making.
• Evaluate the performance of individual matters and business portfolios against set targets.
• Review documentation and create database records for Special Billing Arrangements.
• Collaborate with IT to develop monitoring and reporting tools for Special Billing Arrangements.
• Provide knowledge and support to enhance understanding of corporate transactions.
• Respond to inquiries from customers, agents, and staff with effective communication.
• Assist in updating documentation related to Special Billing Arrangements.
• Continuously enhance knowledge of Client Administration procedures.
• Perform additional related duties as assigned.

This role comes with the following benefits:

• Opportunities for professional growth and skill development
• Collaborative environment with diverse professionals
• Equal opportunity employer

This role requires you to have:

• Bachelor's Degree or equivalent experience
• Proficient in Microsoft Excel
• Strong verbal and written communication skills

You would benefit from having:

• Working knowledge of Microsoft Access or SQL Query
• Relevant work experience

MetTel is committed to equal employment opportunities, recognizing all applicants regardless of race, religion, gender, or other protected characteristics.