Mueller, Inc., a leading company in the industry, is seeking a Business Analyst (Sales Technology) for a remote position. They are committed to creating an environment that fosters teamwork, continuous improvement, integrity, and professionalism. In this role, you will serve as a liaison between the sales organization and ICT, facilitating communication and determining technology solutions that align with business needs. Mueller, Inc. is focused on delivering the best total value to end users of metal building and metal roofing projects, and they are eager to execute their operational disciplines and strategic growth initiatives.

In this role you can expect to have the responsibilities:

• Work with the Sales organization to identify and implement solutions that leverage Mueller's software and service investments.
• Identify and implement solutions that provide operational efficiencies and automate complex processes.
• Enable business users to become power users to improve the use of Mueller's software and services.
• Support project teams as solutions are implemented for business unit efficiency and effectiveness.
• Provide advanced support to business units for key services like JDE to improve efficiency and effectiveness.

This role comes with the following benefits:

• Generous employer paid benefits valued at $10 an hour.
• Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children, and spouse.
• Life Insurance and Accidental Death & Dismemberment Insurance Plan.
• Long-Term Disability Insurance Plan.
• 401(k) Retirement Plan.
• Generous Paid Time Off Benefits.
• Holidays.
• Occupational Illness & Injury.
• Employee Assistance Program (EAP).
• Voluntary Dental Insurance.

This role requires you to have:

• High school diploma or GED required. Bachelor’s degree in Computer Science, Management Information Systems (MIS), or a related field is preferred.
• Minimum of five (5) years of experience with enterprise resource planning (ERP) is required. Experience with JD Edwards (JDE) ERP is preferred.
• Minimum of two (2) years of experience with CRM (customer relationship management) or CPQ (configure, price, quote) is preferred.
• Minimum of two (2) years of experience working with sales organizations is preferred.
• Minimum of three (3) years of experience in business analysis is preferred.
• Strong problem resolution, negotiation, and influencing skills.
• Experience determining the explicit and implicit needs and requirements of various stakeholders.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Demonstrated ability to engage technical personnel and business partners to achieve target outcomes.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Experience creating documentation such as business case documentation or business requirements summaries.
• Ability to provide technical support to system users and to communicate effectively in doing so.
• Ability to think conceptually and produce desired results.
• A combination of education and experience may be qualifying.

Mueller is an Equal Opportunity Employer / Veterans / Disabled. They strongly believe in recruitment, employment, compensation, benefits, promotion, training, and other conditions of employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic information, protected veteran status, or any other factors identified and protected by federal, state, and local legislation.