Senior Product Analyst, Salesforce

Okta

Okta, a leading identity company, connects individuals with technology in a secure, flexible manner, emphasizing diverse perspectives and innovation. They seek a Salesforce expert to enhance their CRM strategies within the Business Technology team, advancing business outcomes effectively.

In this role you can expect to have the responsibilities:

• Collaborate with teams across Marketing, Sales, and Services to enhance Lead-to-Opportunity processes.
• Develop solutions with product owners and analysts for scalable business and BT support.
• Conduct requirement gathering through interviews, analysis, and workshops.
• Create documentation including business requirements and functional specifications.
• Facilitate alignment between business domains and BT for Lead-to-Order initiatives.
• Utilize marketing and sales systems to drive B2B enterprise automation innovations.
• Design and implement solutions for Salesforce and related platforms.
• Aid in roadmap definition and setting business priorities.
• Manage system configuration and user setup.

This role comes with the following benefits:

• Comprehensive benefits package
• Opportunities for social impact
• Commitment to diversity, equity, and inclusion

This role requires you to have:

• 5+ years experience in sales & marketing automation application implementation
• 3+ years experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud
• Proficiency in integration and cross-functional processes
• Strong problem-solving and technical communication skills
• Experience across marketing lifecycle and demand generation

You would benefit from having:

• Familiarity with tools such as Marketo Measure, Outreach, Fullcircle, Leandata, and 6sense

Okta supports a flexible work environment, and promotes creativity and success regardless of location. They are an equal opportunity employer, committed to non-discrimination and privacy compliance.