Data Analyst

OpenPhone Technologies

OpenPhone Technologies is revolutionizing business communication with its modern phone systems, moving away from outdated 90s designs. Supported by prominent venture firms like Y Combinator and Tiger Global, OpenPhone is dedicated to enhancing communication and productivity, earning praise as the top VoIP provider on G2. With a fast-growing, funded product, their mission is to serve businesses with innovative solutions.

In this role you can expect to have the responsibilities:

• Develop and sustain dashboards and reports utilizing BI tools to aid GTM teams.
• Examine marketing, advertising, and sales data for conversion funnel and cohort retention insights.
• Collaborate with stakeholders to determine key metrics and reporting requirements.
• Draft SQL queries for data extraction, transformation, and analysis.
• Contribute to data modeling and transformation, particularly using dbt.
• Handle complex data from diverse sources such as Kafka events and web traffic data.
• Effectively communicate findings to both technical and non-technical audiences.
• Maintain data accuracy, integrity, and security in all reporting efforts.

This role comes with the following benefits:

• Equity participation
• Extensive medical coverage
• Monthly lifestyle stipend
• Flexible PTO policy

This role requires you to have:

• 4+ years of experience in data analysis, preferably in SaaS.
• Strong analytical and problem-solving skills.
• Proficiency with SQL and BI reporting tools.
• Excellent communication skills for technical concepts.
• Ability to manage data projects and collaborate with teams.

You would benefit from having:

• Familiarity with analytics engineering and dbt.
• Experience in SaaS environments and understanding key SaaS metrics.

OpenPhone Technologies values diversity and fosters an inclusive work environment, encouraging candidates from all backgrounds to apply. The company operates fully remotely, promoting trust and a bias for action within its diverse and ambitious team.