CRM Data Analyst

Plante Moran

Plante Moran, renowned as one of Insider Pro and Computerworld’s 100 Best Places to Work in IT, is looking for a CRM Data Analyst. This role offers a chance for professional growth, to work on innovative business technology solutions, and be part of an award-winning team.

In this role you can expect to have the responsibilities:

• Analyze customer data and provide actionable recommendations.
• Oversee Dynamics 365 storage ensuring compliance with Data Governance rules.
• Collaborate with Marketing team members to support Marketing initiatives and data updates.
• Implement best practices for data management.
• Evaluate and resolve issues related to stale data and records.

This role comes with the following benefits:

• Health, dental, vision, disability, and life insurance.
• Flexible Time Off and various predetermined holidays.
• 401(k) plan and pension plan for eligible staff.
• Flexible benefits plans and business-related travel reimbursements.
• Discretionary bonus plan.

This role requires you to have:

• Proficiency in Dynamics 365 and related tools.
• Strong analytical skills with the ability to interpret complex data sets.
• Experience with data visualization tools such as Power BI or Tableau.
• Knowledge of SQL and data querying.
• Excellent problem-solving abilities.
• Strong communication skills for effective collaboration.
• Attention to detail and commitment to data accuracy.
• Familiarity with data governance and compliance standards.

You would benefit from having:

Plante Moran is committed to a diverse workplace, fostering an inclusive environment where all staff members have equitable opportunities to succeed. The firm maintains a drug-free workplace and offers a robust benefits package subject to eligibility and contribution requirements.