BI Analyst II

Spectrum

Spectrum, a leading name in internet, TV, mobile, and voice services, is seeking a BI Analyst II to join their BI Network Intelligence team. The role focuses on providing actionable insights across departments to optimize KPIs, leveraging data to enhance both operational efficiency and customer satisfaction. This position involves working with various stakeholders to support a data-driven decision-making process.

In this role you can expect to have the responsibilities:

• Support efforts to enhance customer experience.
• Collaborate with business partners to identify requirements and manage data integration.
• Develop report mock-ups and coordinate with technical teams.
• Understand data warehouse elements to meet user needs.
• Support senior management and executive-level clients.
• Document, present, and recommend solutions for data issues.
• Maintain metadata dictionaries and report definitions.
• Coordinate with cross-functional teams for alignment on business needs.
• Create and execute test plans to ensure quality and accuracy.
• Communicate insights effectively throughout the company.
• Instill best practices for BI utilization across the organization.
• Perform additional duties as requested.

This role comes with the following benefits:

• Comprehensive pay and benefits package rewarding employee contributions.
• Support across all aspects of employee well-being.

This role requires you to have:

• Proficiency in English communication.
• Ability to analyze, interpret, and present data effectively.
• Strong organizational and prioritization skills.
• Advanced SQL proficiency.
• Team and relationship building skills.
• Advanced statistical knowledge.
• Attention to detail and quality.
• Ability to work independently in a fast-paced environment.

You would benefit from having:

• Experience with AWS Redshift or other MPP data warehouses.
• Familiarity with Telecom/Cable MSO data.
• Proficiency in Tableau or MicroStrategy.
• Expertise in BI Data Modeling such as Star/Snowflake Schema.

Spectrum is committed to diversity and provides equal employment opportunities. Criminal history is considered according to applicable laws. The company prioritizes career building over just jobs, with a focus on employee well-being and value.