Data Information Analyst (OPEN & PROMOTIONAL)

Spokane County

Spokane County seeks a Data Information Analyst to join the Community Services Department. This role involves developing, maintaining, and evaluating information systems to support departmental objectives. The analyst will work under the Healthcare Information & Systems Management Supervisor and collaborate with team members and contractors.

In this role you can expect to have the responsibilities:

• Prioritize and ensure timely, accurate data processing projects.
• Monitor information systems for quality and accuracy of data input and output.
• Generate reports for effective management of utilization and performance measurements.
• Document data specifications and maintain information flow charts.
• Participate in committees and meetings to align data systems with treatment program objectives.
• Facilitate the Information System Committee for mental health providers.
• Determine data needs and assist with system configuration and programming.
• Maintain information services policies and monitor provider treatment agencies for compliance.
• Evaluate and resolve network service outages.
• Train and support lower-classified employees, handle technical issues.
• Provide cost estimates for new systems and upgrades.
• Act as a liaison to ISD for network and systems issues.
• Assist Data Quality Technicians with information provision.
• Monitor backup and recovery processes for business continuity.
• Manage project plans and data reporting requests from leadership and agencies.

This role comes with the following benefits:

• Up to 10 paid holidays.
• Paid Time Off (PTO) bank for vacation and sick leave.
• Vacation accrual starting at 12 days per year, increasing with service.
• Sick leave earned at one day per month.
• Other paid leaves: bereavement, jury duty, military duty.
• Medical insurance (Premera Blue Cross and Kaiser Permanente plans).
• Dental insurance (Delta Dental of Washington and Willamette Dental plans).
• Group life insurance and long-term disability coverage.
• Washington State Retirement System participation.
• Optional additional retirement plan (457b).
• AFLAC supplemental insurance.
• Travel assistance for trips over 100 miles from home.
• Flexible Spending Plan (FSA).
• Voluntary term life insurance.
• Employee Assistance Program.
• Reduced cost bus pass program.
• Wellness programs and discounts.

This role requires you to have:

• Bachelor’s degree in Business, MIS, Computer Science or related field.
• Four years of relevant work experience in IT.
• Equivalent training, certification, or experience in relevant fields.

You would benefit from having:

• Knowledge of current working technologies and troubleshooting techniques.
• Project management skills.
• Data quality control techniques.
• Ability to analyze and monitor complex computer systems.
• Evaluate, recommend, and configure complex software.
• Efficient problem-solving and task prioritization.
• Effective relationship development with customers and vendors.
• Sound judgment for independent action.
• Strong oral and written communication.
• Problem-solving and debugging skills.
• Ability to manage multiple priorities.

This position works 37.5 hours per week. Spokane County ensures diversity and equality in its hiring processes. Full benefits summary available from the Human Resources Department, subject to change.