Senior Data Analyst, Member Experience

Spring Health

Spring Health is dedicated to transforming mental health care by breaking down barriers and offering tailored support through its precision mental healthcare technology. Partnering with numerous global companies, they aim to make mental healthcare widely accessible. The Senior Data Analyst role will assist the Member Experience team in optimizing their platform to support users in their mental health journeys.

In this role you can expect to have the responsibilities:

• Collaborate with the product team to enhance reporting for member metrics.
• Create dashboards for non-technical team members to assess trends.
• Work with data scientists to analyze key trends and their drivers.
• Provide data access and training to downstream teams.
• Ensure accurate reporting and data alignment across functions.
• Maintain core data models with the analytics engineering team.

This role comes with the following benefits:

• Comprehensive health, dental, and vision benefits from day one.
• 401(k) employer match up to 2%.
• Access to Spring Health's therapeutic resources without cost.
• Generous paid time off and sabbatical after four years.
• 18 weeks of parental leave eligibility.
• Fertility support through Carrot plus reimbursement benefits.
• Professional development allowances and donation matching.

This role requires you to have:

• Strong proficiency in SQL.
• Experience with product teams and product analytics.
• Expertise in data visualization tools like Looker or similar.
• Exceptional communication skills for non-technical audiences.

You would benefit from having:

• Familiarity with dbt or similar data transformation tools.
• Ability to navigate complex problem areas independently.
• Experience working in fast-paced environments.

Spring Health is committed to creating a diverse and inclusive workplace, employing intentional hiring practices to ensure diversity in their teams. They are an equal opportunity employer, valuing candidates from all backgrounds. Their hiring approach includes reporting KPIs on diversity representation.