Customer Intelligence Data Analyst

Sysco

Sysco is hiring a Customer Intelligence Data Analyst responsible for market, customer, and competitive intelligence projects. The role involves project management, data analysis, and model implementation, requiring collaboration and strong analytical skills. It aims to maintain a customer-first approach while aligning with strategic direction.

In this role you can expect to have the responsibilities:

• Analyze data sets to assess and explore new market segments.
• Develop and manage work plans to innovate segmentation strategies.
• Lead core market pilot projects to evaluate Sysco’s opportunities.
• Examine financial and economic data to derive market insights.
• Identify target customers and provide strategies to engage them.
• Integrate customer intelligence into various dashboards.
• Support the creation and implementation of competitive intelligence tools.
• Identify industry disruptors and develop competitive strategies.
• Create feedback mechanisms to disseminate market insights.
• Understand competitors' value propositions for future offers.

This role requires you to have:

• BS/MS in Business, Economics, Finance, Accounting, or related field
• 1-2+ years in business strategy, intelligence, marketing, or analytics
• Strong analytical and problem-solving skills
• Experience with SQL or NoSQL databases
• Knowledge of regression and time-series analysis
• Data visualization experience
• Proficient in understanding competitive and customer P&Ls

You would benefit from having:

• Experience with unconventional problem-solving approaches
• Excellence in vague and complex environments
• Ability to lead and develop team members

The role requires maintaining an 'outside-in' perspective to avoid status quo influences. Strong collaboration, communication, and a professional attitude are key.