Senior Data Scientist

TextNow

TextNow is dedicated to democratizing phone services, transforming global connectivity with a team characterized by curiosity and optimism. As the largest free phone service provider in the U.S., TextNow is committed to revolutionizing the telecom industry with a platform that handles millions of calls and messages daily. The Data Science Team plays a vital role in this mission by designing scalable backend systems that enhance customer experiences.

In this role you can expect to have the responsibilities:

• Collaborate with finance, marketing, AdOps, and product teams to frame business questions into analytical frameworks.
• Develop and implement machine learning solutions for forecasting, audience segmentation, conversion, churn propensity scoring, and root-cause analysis.
• Measure business impact through experimentation and non-experimental methods.
• Communicate analysis results and insights clearly to partners.
• Oversee the lifecycle of analytic and predictive models from conception to execution with minimal supervision.

This role comes with the following benefits:

• Strong work-life balance.
• Flexible work options, including WFH, remote, or office access.
• Employee stock options.
• Unlimited vacation.
• Competitive salary and benefits.
• Parental leave.
• Wellness and learning & development credits.
• Company-sponsored travel for team events and off-sites.

This role requires you to have:

• BA/BS in a quantitative field such as Math, Statistics, Computer Science, or Economics; MS preferred.
• 3+ years industry experience, particularly in fast-paced tech environments.
• Proficiency in machine learning and advanced analytics techniques.
• Proficient in Python and SQL with previous experience in Snowflake.

You would benefit from having:

• Familiarity with Airflow, MLOps, CD/CI, Kubernetes, and Docker.

TextNow values diversity and inclusion, promoting a sense of belonging and engagement. It is committed to providing services for everyone. The company also upholds a candidate policy involving the use of personal information in accordance with the TextNow Candidate Policy.