Experience Data Analyst (Open to hiring at Sr. level)

Wellmark Blue Cross and Blue Shield

Wellmark Blue Cross and Blue Shield, a mutual insurance company owned by policyholders in Iowa and South Dakota, has built a reputation on over 80 years of trust. The company is dedicated to putting members first, providing top-notch service, and committing to sustainability and innovation. The Experience Data Analyst role aims to drive organizational transformation through innovative solutions and enhance customer experiences.

In this role you can expect to have the responsibilities:

• Provide integrated data analysis to manage member experience outcomes.
• Create new measurements aligned to member experience team needs.
• Utilize analytical skills to interpret data and optimize member experiences.
• Collaborate with stakeholders to align work with analytics and technology strategies.

This role comes with the following benefits:

This role requires you to have:

• Bachelor’s degree in Engineering, Computer Science, Analytics, or related STEM field or equivalent experience.
• Minimum of 2 years of experience in data management or analytics.
• Experience with business intelligence, reporting, and analytics platforms.
• Proficient with large data sets and spreadsheets.
• Strong verbal and written communication skills.
• Demonstrated ability to make data-driven decisions.
• Excellent collaboration and team-building skills.

You would benefit from having:

• Experience in SQL and statistical programming languages.
• Ability to quickly learn new data sources and languages like Python and R.
• Proficient in Power BI or Tableau.
• Advanced skills in Microsoft Excel.
• Experience in Health Care or Health Insurance.
• Passion for mentorship and coaching.
• Experience in measuring and optimizing digital channels or customer experiences.

Wellmark Blue Cross Blue Shield is committed to equal opportunity employment, ensuring individuals are recruited, trained, and promoted regardless of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or gender identity.