Senior Data Analyst, Integrated Marketing

Zendesk

Zendesk powers billions of conversations with their customer service software, aimed at bringing calm to the chaos of customer interactions. The Senior Data Analyst will be an essential part of the Integrated Marketing team, collaborating with senior leadership to boost pipeline and revenue targets through strategic data insights. This role exists to identify growth opportunities and improve marketing campaign effectiveness.

In this role you can expect to have the responsibilities:

• Collaborate with leadership to enhance and optimize metrics for actionable insights and growth opportunities
• Lead in-depth analyses of global marketing campaigns to assess performance against historical and industry standards
• Support marketing leadership in making strategic investment decisions for regional and global event planning
• Utilize analytics and intelligence tools within an Account-Based Marketing strategy to monitor account engagement and ROI
• Cultivate strong relationships with peers in marketing, sales, finance, and management to meet cross-functional goals

This role comes with the following benefits:

• Eligible for bonus and related incentives
• Hybrid work model providing flexibility and in-person collaboration opportunities

This role requires you to have:

• Bachelor's degree in Marketing, Business Administration, Statistics, Economics, or a related field
• Minimum of 5 years of experience in marketing analytics or business intelligence, preferably in the SaaS industry
• Proficiency with data analysis tools and platforms, including Google Analytics, Adobe Analytics, SQL, Excel, and data visualization tools like Tableau and Power BI
• Strong analytical skills with the ability to translate complex data into insights
• Excellent communication and presentation skills for conveying technical concepts to non-technical audiences

You would benefit from having:

• Master's degree in a related field

Zendesk is committed to diversity, equity, and inclusion, and provides equal employment opportunities regardless of personal characteristics. They also offer accommodations for applicants with disabilities. Zendesk supports global diversity and inclusion, is an AA/EEO/Veterans/Disabled employer, and encourages individuals of all backgrounds to apply.