Product Analyst

Zions Bancorporation

Zions Bancorporation, with a strong commitment to technology and innovation, is one of the premier financial services companies in the nation. With assets totaling approximately $87 billion, they operate in 11 western states. They are recognized for excellence in small business and middle market banking. The role of Product Analyst exists to support the Salesforce Product team in enhancing business processes and requirements.

In this role you can expect to have the responsibilities:

• Analyze business processes, requirements, systems, and user needs to develop documentation in ADO.
• Provide support in data management, contacts, leads, campaigns, opportunities, dashboards, and reports within Salesforce.
• Create and maintain project documentation and training materials.
• Assist level 2 support for escalated helpdesk issues.
• Facilitate user acceptance testing for new features and enhancements.
• Aid in implementing Salesforce functionality for users.
• Collaborate with Salesforce teams to ensure optimal delivery of functionality.
• Participate in agile ceremonies.
• Perform additional duties as assigned.

This role comes with the following benefits:

• Medical, Dental, and Vision Insurance starting on Day One.
• Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
• 401(k) plan with company match and Profit Sharing.
• Mental health benefits including coaching and therapy.
• Tuition Reimbursement for qualifying employees.
• Preferred banking products through Employee Ambassador program.

This role requires you to have:

• Bachelor's degree in finance, technology, or related field.
• Over 2 years of experience in business process analysis and requirements gathering.
• Proficiency in elicitation techniques and knowledge of business processes and systems.
• Familiarity with software development methodologies such as Agile and Waterfall.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Good interpersonal skills with the ability to work with management and staff to resolve problems.

You would benefit from having:

• Basic understanding of programming and systems analysis.

The position offers a flexible hybrid work schedule at the technologically advanced Zions Technology Center in Midvale, UT. The campus boasts features such as electric vehicle charging, renewable solar energy, and recreational amenities.